Returns & Exchanges
At Karasu Knives, we stand behind the craftsmanship of our blades and offer a 30-day return window for unused items in their original packaging. Whether you have changed your mind or received a defective product, we are committed to ensuring your kitchen is equipped with only the finest tools.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully wrap the knife in its original blade guard and wooden box to prevent damage during transit, ensuring all documentation is included.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our master smiths inspect the returned item for its original condition, we will process your full refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing